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Holiday Deadlines  |  Free 2-Day Shipping  |  Next Day Shipping  |  Shipping Policy  |  Shipping FAQs


pb-logo-holiday2017b-1510754363-33954.original.pngHOLIDAY SHIPPING DEADLINES

MONDAY, DECEMBER 18th @ 2:00PM EST - deadline for orders using Free Expedited Ground Shipping to arrive by Friday, December 22.

WEDNESDAY DECEMBER 20th @ 2:00PM EST - deadline for orders using 2-Day Shipping to arrive by Friday, December 22  - (FREE 2-DAY SHIPPING ON ALL ELECTRONICS).

THURSDAY, DECEMBER 21st @ 2:00PM EST - deadline for orders using Next Day Shipping to arrive by Friday, December 22.

FRIDAY, DECEMBER 22nd @ 2:00PM EST - orders placed on Friday December 22nd are not guaranteed for Christmas but Next Day Saturday Delivery will be available to select locations. This option will display during checkout if available.

 

If you have any questions about the timing of your order, please don't hesitate to email us at help@playbetter.com or call 888-738-5527.


Free 2-Day Shipping on Electronics

(and Free Expedited Shipping on Everything Else)

All electronics on PlayBetter.com are eligible for Free 2-Day Shipping, which means if you order by 3PM EST your order is guaranteed to arrive 2 business days later!

All non-electronics on PlayBetter.com are also eligible for Free Expedited Shipping which typically only takes 2-3 days but can often arrive in only 1 day if you're on the east coast.

Once your order has been shipped, you will receive an email with tracking information with a link to our shipment tracking center (which looks like this):

shipping-pb-new.png

Please be aware that some larger shipments (i.e. nets, carts, mats) can take up to 5 days as we'll need to utilize FedEx Ground; if you need your shipment to arrive in either 1-2 days we offer expedited, guaranteed FedEx 2nd Day and FedEx Next Day shipping options.

 

FedEx 2nd Day for Non-Electronics

Every order shipped with FedEx 2nd Day shipping will arrive within two (2) business days!  Guaranteed!

 

FedEx Next Day

Need it right away?  Every order shipped with FedEx Next Day shipping is guaranteed to arrive the next business day!


Some Domestic Shipping FAQs:

Q: Does every item on the store really qualify for FREE Shipping in the US?
A: Absolutely!

Q: Do you really ship orders same-day?
A: Yes, every order that we receive before 3PM EST is shipped same-day if we have the item in stock.  If we're out of stock, it will be noted on the product page.

Q: How can I track my shipment?
A: Once your order has been shipped, we will send you an email with your shipment's tracking number.  Simply click the link provided in the email and you'll be able to follow the package in real-time as it makes its way to you.

Q: Do you ship internationally?
A: Yes!  Please visit our International Shipping for more info.

Q: Do you ship to PO Boxes or Military APO/FPOs?
A: Yes, we do ship to PO Boxes and APO/FPOs via USPS.

Additional questions?  Visit our full FAQs page or please don't hesitate to contact us.

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