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SkyTrak Getting Started Guide

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The Ultimate Guide for Getting Started with SkyTrak

To help you get the most out of your unit, we've provided an extensive guide to getting started below. If at any point you should need help along the way, here are a couple ways to get in touch:

Technical questions? Contact SkyTrak's Technical Support Team at 800-385-3188.

Order/Shipment questions? PlayBetter's Customer Support Team is here to help - 888-738-5527 or help@playbetter.com.

 


Heads up! SkyTrak deliveries require a signature!

We want to be 100% sure that your SkyTrak shipment makes it to you safely, so we require a signature on all deliveries. Shipments are sent via FedEx, so if you have any questions about the delivery please call 800-463-3339 (have your tracking number available).

Of course, if you have a special request you'd like to discuss with the PlayBetter team, give us a ring at 888-738-5527.


 

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First Things First - What's in the Box & Charging

Here's what's included in your SkyTrak shipment:

  • SkyTrak Golf Launch Monitor & Simulator
  • USB Charging Cable
  • User Manual
  • Any additional bundle items, which could include:
    • Protective Case
    • Simulation Software Card
    • Hitting Net/Mat

**Please be aware that bundle items (especially nets/mats) will frequently ship separately from the SkyTrak - keep an eye out for multiple tracking numbers**


Charging Your SkyTrak

Make sure you charge your SkyTrak before first use! Here's how:

  1. Connect the Micro-USB charging cable to the charging port on the side of the SkyTrak unit.
  2. The bottom LED light will illuminate yellow to indicate that the unit is charging.
  3. The bottom LED will turn off when the unit is fully charged.

 We recommend charging your SkyTrak after every practice session.

* Three red LED's indicate that the internal battery is critically low and should be charged immediately.

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Get Started in 3 Steps: Download, Register & Pair

  1. Download SkyTrak App (for iOS), SkyTrak App (for Android) or SkyTrak Application (for PC).
  2. Register your unit using the SkyTrak Registration Guide.
  3. Pair your SkyTrak with your device (iOS or PC)
    • For iOS or Android devices
      • Direct Wi-Fi connection
        • Follow the instructions in the SkyTrak software application to pair your iPad directly to SkyTrak via its Wi-Fi signal. Your iPad will NOT have an internet connection when connected in this manner.
      • Home Network Connection
        • SkyTrak can use your Wi-Fi home network to pair with your iPad by connecting to your wireless network router, just like your computer and mobile devices do. SkyTrak will communicate with the software on your device through your router. Plus, you will retain access to the internet on your device.
    • For PC devices
      • Direct Wi-Fi Connection on PC
        • Click on the Wi-Fi signal icon on your PC and select SkyTrak from the drop-down menu, click connect
      • Direct USB Cable Connection
        • Connect the micro USB cable to the SkyTrak device and a USB port on your PC
      • Home Network Connection
        • SkyTrak can use your Wi-Fi home network to pair with your PC by connecting to your wireless network router, just like your computer and mobile devices do. SkyTrak will communicate with the software on your PC through your router. Plus, you will retain access to the internet on your PC.

Have more questions about getting started with your SkyTrak?
Call us at 800-385-3188.


Top Tips for SkyTrak

SkyTrak put together a list of Top Tips for getting the most use out of your SkyTrak - you can download it here!


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Getting Started with WGT Golf Software (for iOS)

Here's a couple helpful items about SkyTrak's WGT Golf Software:

  • We recommend following the WGT Golf Software Guide to start
  • You'll need to visit the SkyTrak/WGT Activation page to activate your WGT subscription
  • After you setup your SkyTrak, there is a separate WGT Golf app that you'll need to download on your iOS device - you'll actually have this app open instead of the SkyTrak app when playing full courses.
  • WGT Golf is only for iOS (Apple) devices - iPad & iPhone

Have more questions about getting started with SkyTrak & WGT Golf?
Call us at 800-385-3188.

 
 

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Getting Started with PC Software

SkyTrak is compatible with several PC Softwares, here's some resources to help you get set up with each of them:

Have more questions about getting started with SkyTrak & PC software?
Call us at 800-385-3188.

 
 

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We want to hear what you think of the SkyTrak!

Once you've had an opportunity to play with your SkyTrak for a couple weeks, we'd love to hear what you think! You'll have received a review request via email but you can also just click here to write one. Thanks!