Skip to content

Terms of service

PlayBetter.com Privacy Policy & Terms of Service

Updated: February 12th, 2025

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

What personal information do we collect from the people that visit our blog, website or associated digital property?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you place an order, subscribe to a newsletter, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To personalize user's experience and to allow us to deliver the type of content and product offerings in which you are most interested.
  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.
  • To quickly process your transactions.
  • To send periodic emails or SMS/MMS messages regarding your order or other products and services including merchant and product reviews.

We may use automated tools, such as AI, to analyze user interactions and provide personalized recommendations or marketing. This helps enhance your shopping experience. You may request human review of decisions made by automated tools by contacting us.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We leverage various tools and services to improve your shopping experience. For example, we utilize GoBot to provide messaging services related to abandoned carts, shopping sessions, and marketing. To enable this functionality, GoBot may collect information such as device type, operating system, geographic location, browser type, Internet Service Provider, and website usage data (e.g., pages visited, links clicked, non-sensitive text entered, mouse movements, referring URL, and cookie data). This information helps us personalize your experience and improve our services. For more details, please refer to GoBot’s Privacy Policy and to opt-out, click here.

We use cookies to:

  • Help remember and process the items in the shopping cart.
  • Keep track of advertisements.
  • Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.

If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.

However, you can still place orders.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. For example we do share your information with Shopper Approved for the sole purpose of collecting site and product feedback. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.

We may share your data with trusted service providers for purposes such as analytics, advertising, payment processing, customer communication, and order fulfillment. These providers are contractually required to keep your information secure and use it only for specified purposes. However, we are not responsible for their compliance with all privacy laws.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

Google, as a third party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on their visit to our site and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy.

We have implemented the following:

  • Remarketing with Google AdSense

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy. - See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy', and can be easily be found on the page specified above.

Users will be notified of any privacy policy changes:

  • On our Privacy Policy Page

Users are able to change their personal information:

  • By emailing us
  • By calling us
  • By logging in to their account
  • Opting out at https://www.playbetter.com/pages/ccpa-opt-out

Depending on your location, you may have rights under applicable privacy laws, including the right to request access to your data, delete it, or correct inaccuracies. California residents may opt-out of the sale of their data and request a report on how their data is used and shared.

Users may have the following rights, depending on their location and applicable privacy laws:

  • The right to access the personal data we hold about you.
  • The right to correct or update inaccurate or incomplete data.
  • The right to request the deletion of your personal data.
  • The right to restrict processing or object to certain processing activities.
  • The right to data portability, allowing you to request a copy of your personal data in a structured, machine-readable format.
  • California residents may also opt-out of the sale of personal information and request details about the categories of data collected, shared, or sold.

How does our site handle do not track signals?

We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third party behavioral tracking?

It's also important to note that we allow third party behavioral tracking

COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under 13, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

We do not specifically market to children under 13 and do not knowingly collect personal data from children under 13. If we become aware that such information has been provided, we will delete it promptly. Parents who believe their child has submitted personal information may contact us to request its removal.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify the users via email

  • Within 7 business days

We will notify the users via in site notification

We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

  • Send information, respond to inquiries, and/or other requests or questions.
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • Market to our mailing list or continue to send emails to our clients after the original transaction has occurred

To be accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or email addresses
  • Identify the message as an advertisement in some reasonable way
  • Include the physical address of our business or site headquarters
  • Monitor third party email marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can

  • Follow the instructions at the bottom of each email.

 

PlayBetter Messaging Terms & Conditions

The PlayBetter.com mobile SMS message service (the "Service") is operated by PlayBetter Store (“ PlayBetter.com, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

PlayBetter communications will originate from 410-538-1260 - we reserve the right to change this number at any time.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages. 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

By subscribing to personalized marketing text (e.g., SMS and MMS) you agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages (e.g. cart reminders) from PlayBetter, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided when signing up or any other number that you designate. Consent to receive automated marketing text messages is not a condition of any purchase. Msg & Data rates may apply.

We use cookies to help keep track of items you put into your shopping cart including when you have abandoned your cart and this information is used to determine when to send cart reminder messages via SMS.

We collect your mobile number in order to:

  • Send information, respond to inquiries, and/or other requests or questions including abandoned shopping cart reminders.
  • Process orders and to send information and updates pertaining to orders
  • We may also send you additional information related to your product and/or service.
  • Market to our SMS/MMS list or continue to send SMS/MMS to our clients after the original transaction has occurred

To be accordance with CANSPAM we agree to the following:

  • NOT use false, or misleading subjects or sender addresses
  • Identify the message as an advertisement in some reasonable way
  • Monitor third party SMS/MMS marketing services for compliance, if one is used.
  • Honor opt-out/unsubscribe requests quickly
  • Allow users to OPT OUT by texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our phone number to cancel

Message frequency will vary. PlayBetter reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. PlayBetter also reserves the right to change the short code or phone number from which messages are sent and we will notify you when we do so.

Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. PlayBetter, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.

You also agree to our PlayBetter Terms of Use and PlayBetter Privacy Policy.

We are able to deliver messages to the following mobile phone carriers: Major carriers: AT&T, Verizon Wireless, Sprint, T-Mobile, MetroPCS, U.S. Cellular, Alltel, Boost Mobile, Nextel, and Virgin Mobile. Minor carriers: Alaska Communications Systems (ACS), Appalachian Wireless (EKN), Bluegrass Cellular, Cellular One of East Central IL (ECIT), Cellular One of Northeast Pennsylvania, Cincinnati Bell Wireless, Cricket, Coral Wireless (Mobi PCS), COX, Cross, Element Mobile (Flat Wireless), Epic Touch (Elkhart Telephone), GCI, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri), Illinois Valley Cellular, Inland Cellular, iWireless (Iowa Wireless), Keystone Wireless (Immix Wireless/PC Man), Mosaic (Consolidated or CTC Telecom), Nex-Tech Wireless, NTelos, Panhandle Communications, Pioneer, Plateau (Texas RSA 3 Ltd), Revol, RINA, Simmetry (TMP Corporation), Thumb Cellular, Union Wireless, United Wireless, Viaero Wireless, and West Central (WCC or 5 Star Wireless).

Cancellation

Text the keyword STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our phone number to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our phone number you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that PlayBetter and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from PlayBetter through any other programs you have joined until you separately unsubscribe from those programs.

Help

Text the keyword HELP to our phone number for customer care contact information.

Dispute Resolution

  1. General. In the interest of resolving disputes between you and PlayBetter in the most expedient and cost effective manner, you and PlayBetter agree that any dispute arising out of or in any way related to these messaging terms and conditions ("Messaging Terms") or your receipt of text messages from PlayBetter or its service providers will be resolved by binding arbitration. Arbitration is less formal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, may allow for more limited discovery than in court, and can be subject to very limited review by courts. Arbitrators can award the same damages and relief that a court can award. This agreement to arbitrate disputes includes all claims arising out of or in any way related to these Messaging Terms, or your receipt of text messages from PlayBetter or its service providers whether based in contract, tort, statute, fraud, misrepresentation, or any other legal theory, and regardless of when a claim arises. YOU UNDERSTAND AND AGREE THAT, BY AGREEING TO THESE MESSAGING TERMS, YOU AND PlayBetter ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION AND THAT THESE MESSAGING TERMS SHALL BE SUBJECT TO AND GOVERNED BY THE FEDERAL ARBITRATION ACT.
  2. Exceptions. Notwithstanding subsection (a) above, nothing in these Messaging Terms will be deemed to waive, preclude, or otherwise limit the right of you or PlayBetter to: (i) bring an individual action in small claims court; (ii) pursue an enforcement action through the applicable federal, state, or local agency if that action is available; (iii) seek injunctive relief in aid of arbitration from a court of competent jurisdiction; or (iv) file suit in a court of law to address an intellectual property infringement claim.
  3. Arbitrator. Any arbitration between you and PlayBetter will be governed by the Federal Arbitration Act and the Commercial Dispute Resolution Procedures and Supplementary Procedures for Consumer Related Disputes (collectively, "AAA Rules") of the American Arbitration Association ("AAA"), as modified by these Messaging Terms, and will be administered by the AAA. The AAA Rules and filing forms are available online at www.adr.org, by calling the AAA at 1-800-778-7879, or by contacting PlayBetter. The arbitrator has exclusive authority to resolve any dispute relating to the interpretation, applicability, or enforceability of this binding arbitration agreement.
  4. Notice; Process. If you or PlayBetter intends to seek arbitration, then the party seeking arbitration must first send a written notice of the dispute to the other party by U.S. Mail ("Notice"). PlayBetter address for Notice is: 6955 Golden Ring Road, Baltimore, MD 21237, Attn: Chief Executive Officer. The Notice must: (i) describe the nature and basis of the claim or dispute; and (ii) set forth the specific relief sought ("Demand"). You and PlayBetter will make good faith efforts to resolve the claim directly, but if you and PlayBetter do not reach an agreement to do so within 30 days after the Notice is received, you or PlayBetter may commence an arbitration proceeding. During the arbitration, the amount of any settlement offer made by you or PlayBetter must not be disclosed to the arbitrator until after the arbitrator makes a final decision and award, if any. (e) Fees. If you commence arbitration in accordance with these Messaging Terms, PlayBetter will reimburse you for your payment of the filing fee, unless your claim is for more than $15,000 or as set forth below, in which case the payment of any fees will be decided by the AAA Rules. If the claim is for $15,000 or less, you may choose whether the arbitration will be conducted: (i) solely on the basis of documents submitted to the arbitrator; (ii) through a non-appearance based telephone hearing; or (iii) by an in-person hearing as established by the AAA Rules. If the arbitrator finds that either the substance of your claim or the relief sought in the Demand is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all fees will be governed by the AAA Rules. In that case, you agree to reimburse PlayBetter for all monies previously disbursed by it that are otherwise your obligation to pay under the AAA Rules. Regardless of the manner in which the arbitration is conducted, the arbitrator must issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the decision and award, if any, are based. You and PlayBetter agree that such written decision, and information exchanged during arbitration, will be kept confidential except to the extent necessary to enforce or permit limited judicial review of the award. The arbitrator may make rulings and resolve disputes as to the payment and reimbursement of fees or expenses at any time during the proceeding and upon request from you or PlayBetter made within 14 days of the arbitrator's ruling on the merits.
  5. No Class Actions. YOU AND PlayBetter AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, unless both you and PlayBetter agree otherwise in a signed writing, the arbitrator may not consolidate more than one person's claims, and may not otherwise preside over any form of a representative or class proceeding.
  6. Modifications to this Arbitration Provision. Notwithstanding anything to the contrary in these Messaging Terms, if PlayBetter makes any future change to this arbitration provision, other than a change to PlayBetter address for Notice, you may reject the change by sending us written notice within 30 days of the change to PlayBetter address for Notice, in which case this arbitration provision, as in effect immediately prior to the changes you rejected, will continue to govern any disputes between you and PlayBetter.
  7. Enforceability. If an arbitrator decides that applicable law precludes enforcement of any of the limitations of subsection (f) above (addressing class, representative and consolidated proceedings) as to a particular claim for relief, then that claim (and only that claim) must be severed from the arbitration and brought in court. If any other provision of these Messaging Terms is found to be unenforceable, the applicable provision shall be deemed stricken and the remainder of these Messaging Terms shall remain in full force and effect.
  8. By using our services, you agree to indemnify and hold PlayBetter and its affiliates harmless from any claims, losses, damages, liabilities, and expenses (including attorney fees) arising from your use of our site or violation of this policy.

--

PLAYBETTER OFFICIAL CONTEST & GIVEAWAYS TERMS & CONDITIONS

THE FOLLOWING CONSTITUTES BASIC CONTEST RULES FOR ANY/ALL PLAYBETTER CONTESTS, INCLUDING BUT NOT LIMITED TO CONTESTS EXECUTED THROUGH PLAYBETTER.COM, PLAYBETTER SOCIAL MEDIA ACCOUNTS, OR PLAYBETTER’S MOBILE MESSAGE SERVICE. EACH CONTEST MAY HAVE ITS OWN SPECIAL RESTRICTIONS OR QUALIFICATIONS, IN WHICH CASE AN ADDENDUM TO THESE RULES WILL BE INCLUDED. IN ADDITION, THE DETAILS OF EACH SWEEPSTAKES, SUCH AS THE TIME TO SUBMIT ENTRIES (THE “CONTEST PERIOD”) AND THE AVAILABLE PRIZES, WILL BE DESCRIBED AT THE POINT WHERE ENTRY IS INVITED.

NO PURCHASE OR PAYMENT OF ANY KIND IS NECESSARY TO ENTER OR WIN ANY CONTEST. VOID WHERE PROHIBITED OR RESTRICTED BY APPLICABLE FEDERAL, STATE OR LOCAL LAWS AND REGULATIONS. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. OPEN ONLY TO LEGAL U.S. RESIDENTS OF THE 50 UNITED STATES AND THE DISTRICT OF COLUMBIA. VOID IN PUERTO RICO, U.S. TERRITORIES AND POSSESSIONS AND WHERE PROHIBITED. MUST BE 18 YEARS OF AGE AND OLDER.

CONTESTS ARE GOVERNED BY THESE OFFICIAL RULES. BY PARTICIPATING IN ANY CONTEST, EACH ENTRANT AGREES TO ABIDE BY THESE OFFICIAL RULES, INCLUDING ALL ELIGIBILITY REQUIREMENTS, AND UNDERSTANDS THAT THE RESULTS OF EACH CONTEST, AS DETERMINED BY THE SPONSOR AND ITS AGENTS, ARE FINAL IN ALL RESPECTS.

CONTESTS ARE IN NO WAY SPONSORED, ENDORSED, ADMINISTERED BY, OR ASSOCIATED WITH FACEBOOK, TWITTER, INSTAGRAM, TIKTOK OR ANY OTHER WEBSITE OR SERVICE PROVIDER, UNLESS SPECIFIED BY PLAYBETTER. BY PARTICIPATING, YOU AGREE TO COMPLETELY RELEASE ALL PARTIES FROM ANY AND ALL CLAIMS.

  1. SPONSOR: The sponsor of each Contest (“Sponsor”) is PLAYBETTER, 6955 Golden Ring Road, Baltimore, MD 21237. PLAYBETTER is a registered trademark.

  2. HOW TO ENTER: Follow entry instructions as provided by Sponsor at the beginning of each Content. Unless otherwise specified on the entry page, there is a limit of one (1) entry per person, per email address, and per social media account for each Sweepstakes.

    Any attempt by any participant to obtain additional entries by using multiple/different email addresses, identities, registrations or logins, or any other methods may void that participant’s entries and that participant may be disqualified from the Promotion. Any use of robotic, repetitive, automatic, programmed or similar Entry methods or agents (including, but not limited to, Promotion Entry services) will void all Entries by that entrant. In the event of a dispute as to any online entry, the authorized account holder of the account used to enter will be deemed to be the entrant. Potential winner(s) may be required to show proof of being the authorized account holder.

    Normal Internet access and usage charges imposed by your online service will apply. If you opt to receive Sponsor’s messages via your wireless mobile device (which may only be available via participating wireless carriers), standard text messaging rates, airtime and carrier charges will apply for each text message sent or received from your handset according to the terms and conditions of your service agreement with your wireless carrier

    Entries must be received during each Contest period for that particular Contest as listed on PLAYBETTER.com and/or the social media platform in which the Contest is hosted. Sponsor’s computer shall be the official clock for all purposes of this Contest. Any attempt to submit an entry other than as described herein is void

    Additional Entry Conditions: All entries become the exclusive property of Sponsor, and none will be acknowledged or returned. Sponsor has no obligation to advise an entrant of an incomplete or otherwise non-compliant entry. Sponsor is not responsible for lost, late, invalid, unintelligible, incomplete, garbled or misdirected entries, which will be disqualified. No telephoned, faxed or mechanically reproduced entries will be accepted. Proof of submission of an entry will not be deemed proof of receipt

    All information you submit in connection with the Contest is governed by Sponsor’s Privacy Policy, available at https://www.playbetter.com/policies/privacy-policy.
  1. PRIZES: Prizes in each Contest will be outlined upon the start of each Contest. Approximate Retail Values will vary, but will not exceed $900.

    Sponsor reserves the right to substitute any or all of the prizes with any article or service of similar or greater value at its sole discretion if any advertised prize becomes unavailable. Prizes may not be assigned or transferred. 
  1. PRIZE RESTRICTIONS: The Sponsor will not be responsible for any travel or accommodation arrangements or expenses in conjunction with any prize unless expressly included within the description of the prize. If Winner is unable or unwilling to accept the prize on the day/time selected by the Sponsor, he/she will forfeit the prize. The Winner is responsible for all applicable federal, state and local taxes and/or any other fees/costs associated with the prize or receipt of the prize.

  2. RELEASE: By receipt of any prize, Winner agrees to release and hold harmless Sponsor, and affiliated companies, suppliers, distributors and advertising/promotion agencies, as well as each such company’s officers, directors, employees and agents (collectively, the “Released Parties”) from and against any claim or cause of action, including, but not limited to, personal injury, death or damage to or loss of property, arising out of participation in the Contest or receipt, use or misuse of any prize.

  3. ELIGIBILITY: The Contest is open to legal U.S. residents physically located and residing in the 50 United States and the District of Columbia, who are at least 18 years of age or older at time of entry. Void in Puerto Rico and all other U.S. territories and possessions and where prohibited by law. The Contest, and any website pages relating thereto, is intended for viewing only within the United States. The Sponsor, their respective promotions agencies, any of their respective parent companies, subsidiaries, officers, directors, partners, principals, partnerships, employees or agents (collectively, the “Promotion Entities”) and their immediate families (defined as spouse, mother, father, sisters, brothers, sons and daughters, regardless of where they reside) and members of their households (whether related or not) are ineligible to participate in this Contest.

  4. WINNER SELECTION: Sponsor will define judging criteria at the beginning of each Contest, and the winner(s) will be determined based on those judging criteria. Prize winner(s) will be randomly contacted within 72 hours after the end of each Contest. Each entrant is responsible for monitoring his/her social media accounts/e-mail accounts/phone for prize notification or other communications related to each Contest. The return of any notification as undeliverable, the inability of Sponsor to gain contact with a Winner within the specified time period of forty-eight (48) hours, Winner’s failure to provide the requested information within the time period specified in such notification or Winner’s noncompliance with these Official Rules may result in disqualification, and, at Sponsor’s sole discretion, the Winner will forfeit his/her prize using contact information supplied at the time of entry.

    Upon the request of the Sponsor, the potential Winner may be required to return an Affidavit of Eligibility, Release and Prize Acceptance Form and IRS W-9 form. If a potential Winner fails to comply with these official rules, that potential Winner will be disqualified. If any eligible potential winner is deemed a minor under the laws of his/her state of residence, a parent or legal guardian must complete any necessary forms.
  1. CERTAIN ADDITIONAL CONDITIONS: By participating, entrants agree that the Sponsors, those involved in the development, production (including prize suppliers), implementation and distribution of this promotion and their respective parent companies, affiliates, subsidiaries, service providers, and agencies, and their directors, officers, agents, employees, attorneys, and any other person or entity associated with such entities and/or promotion shall not be liable for any and all claims, damages, losses or injuries, including any third party claims, arising from or relating to, in whole or in part, any Contest, including entry and participation is each Contest and acceptance, possession, use or misuse of the prizes. . For New Jersey Residents: Nothing herein bars recovery of damages or attorneys’ fees where mandated by statute. Sponsor shall not be liable for entries and winner notification responses that are delayed, lost, misdirected, mis-delivered, marked postage-due, illegible, mutilated, incorrect or incomplete, and such entries will not be eligible for each Contest. The Sponsor shall not be responsible for any technical malfunctions of the telephone network, computer on-line system, computer equipment, software, program malfunctions or other failures, delayed computer transactions or network connections that are human, mechanical or technical in nature, or any combination thereof, including any injury or damage to entrant’s or any other person’s computer related to or resulting from downloading any part of each Contest. Any person attempting to defraud or in any way tamper with any Contest will be ineligible for prizes and may be prosecuted to the full extent of the law. The Sponsor reserves the right, in its sole discretion, to cancel or suspend any Contest should viruses, bugs or other causes beyond their control corrupt the administration, security or proper play of the Contest.

  2. WINNER LIST: To receive the name(s) of the winner(s) in any particular Contest, send a self-addressed stamped envelope to: “PLAYBETTER Winner List “, PLAYBETTER, 6955 Golden Ring Road, Baltimore, MD 21237. IMPORTANT: Be sure to specify the name of the particular Contest for which you are requesting the winner list. All requests must be received within sixty (60) days after the end of the applicable Contest. 

  3. PUBLICITY: Except where legally prohibited, acceptance of any prize constitutes permission for Sponsors to use the winner’s name, photograph, likeness, voice, address (city and state) and testimonials, in printed, broadcast or new media, in perpetuity, in any manner they deem appropriate in connection with promoting this or any other contest and/or promotion sponsored by them, without further compensation in connection with each Contest or the prize awarded.
  1. APPLICABLE LAW: These rules are governed by the laws of the State of Maryland without giving effect to conflicts of law rules.

  2. ARBITRATION: Except where prohibited by law, as a further condition of participating in each Contest, entrant agrees that (a) any and all disputes and causes of action arising out of or connected with any Contest or any Prize awarded, shall be resolved individually, without resort to any form of class action, and exclusively, by final and binding arbitration under the rules of JAMS; A; (b) the Federal Arbitration Act shall govern the interpretation, enforcement and all proceedings at such arbitration; and (c) judgment upon such arbitration award may be entered in any court having jurisdiction. Under no circumstances will entrant be permitted to obtain awards for, and entrant hereby waives all rights to claim, punitive, incidental or consequential damages, or any other damages, including attorney’s fees, and entrant further waives all rights to have damages multiplied or increased. In the event arbitration does not apply to any particular dispute such dispute shall be resolved exclusively in the state or federal courts located in Baltimore, MD, and entrant hereby agrees to the jurisdiction of such courts for such disputes and waives any objection thereto.

 

Contacting Us & Customer Care

If there are any questions regarding this privacy policy you may contact us using the information below.

PlayBetter.com
Baltimore
USA
6955 Golden Ring Road
MD
21237
help@playbetter.com
888-738-5527