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Swing Caddie FAQ | SC300i and SC200 Plus Golf Launch Monitors

Everything You Want to Know About Swing Caddie Golf Launch Monitors!

Here it is—your trusted Swing Caddie FAQ all about a trusted brand of professional grade launch monitors! Voice Caddie continues win us over with their improvements and updates to their golf launch monitor lineup and the MySwingCaddie app. Both Swing Caddie personal launch monitors featured in this FAQ deliver accurate data in sleek style, but offer different experiences for different golfers. The Swing Caddie SC200 Plus provides precise, basic metrics without overwhelming the golfer with too much tech. The Swing Caddie SC300i launch monitor offers more metrics and features—especially when paired with the Swing Caddie app—for golfers who want to delve into their swing and shot and see it from several different ways.

In this Swing Caddie FAQ, we're serving up answers about the SC200 Plus, the SC300i, and the MySwingCaddie app, so you can get to know all things Swing Caddie better.

Enjoy More Swing Caddie Resources from the PlayBetter Blog:

Swing Caddie SC300i Upgrades Review

Could the Swing Caddie SC300i Launch Monitor also be the Best Golf Swing Analyzer?

Swing Caddie SC300i Golf Launch Monitor Review (2021 Model) | Let's Play Thru


Swing Caddie SC300i Unit and Setup Questions

What's in the Swing Caddie SC300i box?

Swing Caddie SC300i Launch Monitor Only

  • Swing Caddie SC300i Portable Launch Monitor
  • Remote
  • USB Cable
  • USB Cover
  • User Manual

PLAYBETTER BUNDLES (on the PlayBetter Golf Store only)

Swing Caddie SC300i with Portable Charger also includes

  • PlayBetter 5000mAh Portable Charger

Swing Caddie SC300i with Portable Charger & Hard Case also includes

  • PlayBetter 5000mAh Portable Charger
  • PlayBetter 7-Inch Protective Hard Case

Swing Caddie SC300i Gift Box Bundle also includes

*Packed in our stunning PlayBetter Black Gift Box with Red Ribbon*

  • PlayBetter 5000mAh Portable Charger
  • PlayBetter Car/Wall USB Charging Adapters
  • PlayBetter 7-Inch Protective Hard Case
 

What are the dimensions and weight of the SC300i by Voice Caddie?

The Swing Caddie SC300i golf launch monitor is 6.5" x 4.7" x 1.1" and weighs 15.4 oz.

What kind of display does the SC300i launch monitor have? 

The Swing Caddie SC300i has a 5.3" LCD screen.

What kind of technology does the Swing Caddie SC300i use?

Golf launch monitors usually use camera-based technology (photometric) or Doppler radar technology to measure club and ball data. The SC300i from Voice Caddie uses a Doppler radar sensor with a frequency of k band 24 GHz.

What kind of battery does the SC300i have?

The Swing Caddie SC300i has a rechargeable lithium 5000mAh battery.

How much battery life does this golf launch monitor have?

The SC300i gets up to 20 hours of battery life (varies depending on usage).

How long does it take to charge the SC300i?

Voice Caddie's Swing Caddie SC300i takes approximately 6 hours to charge.

What's the operating temperature of this Swing Caddie launch monitor?

The Swing Caddie SC300i is meant to operate between 50° and 140F (10° and 60°).

Does Voice Caddie offer a warranty with the SC300i?

The Swing Caddie SC300i comes with a 1-year limited warranty.

How should I position my SC300i portable launch monitor?

Your SC300i personal launch monitor should be positioned approximately 5 feet behind the ball on the same level.

What if my shots are not detected with the SC300i?

If your shots are not detected a 5 feet behind the ball, place your SC300i launch monitor slightly further away.

Does it matter if my golf launch monitor and the ball are on the same level?

It's important that your SC300i personal launch monitor and the ball are at the same level. One inch can make a difference.

If I'm using my SC300i indoors, how much space should there be from the ball to the net ?

For indoor use of the SC300i with a net, there should be 6 1/2 feet between the ball and the net, with the Swing Caddie launch monitor at least 5 feet behind the ball, requiring at least 11 1/2 feet total for indoor use.

What kind of ball type can I use with the Swing Caddie SC300i?

Real golf balls are best for accurate readings. Some balls (range balls, limited flight, practice balls), are made to fly shorter due to material used and may not give accurate readings.

What kind of metrics does this golf launch monitor provide?

The Swing Caddie SC300i provides the following metrics for your practice sessions:

    • Carry/Total Distance (Carry + run)
    • Swing Speed
    • Ball Speed
    • Launch Angle
    • Apex
    • Smash Factor

What other features does the SC300i have?

With the SC300i personal golf launch monitor you can:

    • Connect with the Swing Caddie app to provide various statistical analysis and platforms
    • Get you distances called out to you by the voice output
    • Get distances calibrated by atmospheric pressure
    • Get adjustable loft angles
    • Use Target Mode for accurate distance exercise

What are the product components on the SC300i unit?

The four buttons on the top are:

    • Mode/Power
    • Club/Loft Angle
    • +/Distance
    • -/Unit

There is also a USB connector, speaker, and stand.

What shows on the SC300i screen?

From top to bottom, left to right, the SC300i display shows:

    • Mode, Club/Loft Angle
    • Total Shots
    • Bluetooth Enable
    • Battery
    • Distance Type (yards/meters)
    • Distance
    • Swing Speed
    • Ball Speed
    • Launch Angle
    • Apex
    • Smash Factor

How do I connect my SC300i to my phone through a Bluetooth connection?

To establish a Bluetooth connection between your SC300i golf launch monitor and your mobile device, first make sure you have the MySwingCaddie app downloaded, and NOT the Voice Caddie app. Then follow these steps:

    1. Turn on the SC300i
    2. Open the Swing Caddie app on your device
    3. Select the Bluetooth icon on the app
    4. Choose SC330i
    5. The Bluetooth should be enabled when you see the Bluetooth icon at the top of the SC300i unit.

What can I use the SC300i remote for?

The Swing Caddie SC300i remote has function selection buttons and club selection buttons. They break down as follows:

    • Mode: Practice/Target (distance control)
    • Unit: Yards/Meters
    • Language (voice): Setting (ENG/KOR/JPN)
    • Volume: Volume levels ranging from 0-5
    • Loft: Adjustable lofts to match your club specs
    • Target: Set target carry distance (5 yard increments)
    • Club Selection: For fairway and utility woods, press button repeatedly until reaching your desired club
    • Carry/Total: Set device to show carry or total distance

How do I use the buttons on the SC300i unit?

Basic usage of the Swing Caddie SC300i buttons (at the top of the unit) are:

    • Mode/Power: One click = Mode setting (Practice—Target); Press and hold = Power on/off
    • Club/Loft Angle: One click = Club selection; Press and hold = Loft angle setting (+/-)
    • +/Distance: One click = Increase volume; Press and hold = Practice Mode (carry or total distance, Target Mode (choose target distance in 5-yard increments)
    • -/Unit: One click = Decrease volume; Press and hold = Change between yards/meters

How do I reset shot data on my Swing Caddie SC300i?

While the SC300i golf launch monitor unit is off, hold down the + button while pressing the Mode button for more than 2 seconds. When "DEL" appears on the screen, press the "-" button. Reset is complete. App data is deleted separately.

What is the range of the Swing Caddie SC300i portable launch monitor?

The SC300i launch monitor from Voice Caddie has a measuring range of 10-370 for Carry distance.

How accurate are the SC300i readings?

The Swing Caddis SC3000i accuracy is:

    • + or - 2% for ball speed
    • + or - 3 yards for Carry Distance in Target Mode
    • + or - 3 yards for Carry Distance in Practice Mode

When tested by our partner, Gabe, at Let's Play Thru, on the driving range, both against the wind and with the wind, the SC300i proved to have extremely good accuracy. When checked against a rangefinder, it was within 1 or 2 yards of the flag.


Questions About the Swing Caddie SC200 Plus

What's in the Swing Caddie SC200 Plus box?

SC200 PLUS Launch Monitor Only

  • SC200 PLUS Portable Launch Monitor
  • Remote Control
  • User Manual

PLAYBETTER BUNDLES (only on the PlayBetter Golf Store)

SC200 PLUS Launch Monitor with AAA Batteries & Hard Case includes

  • PlayBetter Protective Hard Case
  • Extra AAA Batteries (4-Pack)

SC200 PLUS Launch Monitor with AAA Batteries, Portable Charger & Hard Case includes

  • PlayBetter 5000mAh Portable Charger
  • PlayBetter Protective Hard Case
  • Extra AAA Batteries (4-Pack)

What are the dimensions and weight of the SC200 Plus by Voice Caddie?

The Swing Caddie SC200 Plus golf launch monitor is 3" x 5.9" x .9" and weighs 7.3 oz.

What kind of display does the SC200 Plus launch monitor have? 

The Swing Caddie SC200 Plus has an LCD screen.

What kind of technology does the Swing Caddie SC200 Plus use?

Golf launch monitors usually use camera-based technology (photometric) or Doppler radar technology to measure club and ball data. The SC200 Plus from Voice Caddie uses a Doppler radar sensor with a frequency of k band 24 GHz.

What kind of battery does the SC200 Plus use?

The Swing Caddie SC200 Plus uses 4 1.5V-AAA battery

How much battery life does this golf launch monitor have?

The SC200 Plus gets up to 20 hours of battery life.

What's the operating temperature of this Swing Caddie launch monitor?

The Swing Caddie SC200 Plus is meant to operate between 50° and 140F (10° and 60°).

Does Voice Caddie offer a warranty with the SC200 Plus?

The Swing Caddie SC200 Plus comes with a 1-year limited warranty.

How should I position my SC200 Plus portable launch monitor?

Your SC200 Plus personal launch monitor should be positioned between 4 and 5 feet directly behind the ball on the same level.

Does it matter if my golf launch monitor and the ball are on the same level?

It's important that your SC200 Plus personal launch monitor and the ball are at the same level. One inch can make a difference.

What kind of metrics does this golf launch monitor provide?

The Swing Caddie SC200 Plus provides the following metrics for your practice sessions:

    • Carry/Total Distance (Carry + run)
    • Swing Speed
    • Ball Speed
    • Smash Factor

What other features does the SC200 Plus have?

With the SC200 Plus personal golf launch monitor you can:

    • Get 3 Modes: Practice Mode, Target Mode, Practice Swing Mode
    • Get voice and view with the voice output feature
    • Get distances calibrated by atmospheric pressure
    • Select loft angles
    • Get daily and overall stats for each club
    • Get shot count and time display

How do I use SC200 Plus portable launch monitor?

Basic usage of the SC200 Plus consists of:

    • Distance: Press Total/Carry button on the remote to choose either total or carry distance.
    • Unit Selection: Press and hold the "-" button on the Swing Caddie. (Yard to Meter; MPH to KM/H) Unit selection is only available on the device, not through the remote.
    • Mode Selection: Press the M(Mode) button on the Swing Caddie or on the remote control for PRACTICE, RANDOM, or TARGET
    • Club Selection: Press the C(Club/Stats) button on the Swing Caddie or select your desired club on the remote control.

What shows on the SC200 Plus screen?

From top to bottom, left to right, the SC200 Plus display shows:

    • Total Practice Time
    • Total Shot Count
    • Remaining Battery
    • Total = Carry + Run
    • Club Swing Speed
    • Ball Speed
    • Smash Factor
    • Club
    • Loft Angle

What can I use the SC200 Plus remote for?

The Swing Caddie SC200 Plus remote has mode selection buttons and club selection buttons. They break down as follows:

    • Mode: Practice/Target/Approach
    • Stats: Displays your average stats for each club
    • Practice Swing: During Practice Swing, only the swing speed is displayed on screen with voice output, and there is no sleep function.
    • Club Selection: Press the button with club number

What is the range of the Swing Caddie SC200 Plus portable launch monitor?

The SC200 Plus launch monitor from Voice Caddie has a measuring range of 30-320 for Carry distance.

What is Practice Mode on the SC200 Plus personal launch monitor?

Practice Mode on the Swing Caddie SC200 Plus personal launch monitor displays immediate feedback on the preceding shot, including Time Played, Mode, Total Shot Count, Shot Distance, Swing Speed, Ball Speed, Smash Factor, and Club.

What is Smash Factor?

The Swing Caddie SC200 Plus offers Smash Factor which is the ratio of ball speed to swing speed and indicates the efficiency of speed transfer from the club head to the golf ball. Basically, Smash Factor is about how much energy the golfer is able to transfer from the golf club to the ball.

What is Target Mode on the SC200 Plus golf launch monitor?

Target Mode on the Swing Caddie SC200 Plus golf launch monitor displays your target distance before the shot and displays your shot (carry) distance after the shot.

What is Approach Mode on the SC200 Plus?

Approach Mode on the Swing Caddie SC200 Plus displays a randomly generated target distance ranging from 40-100 yards before the shot. And displays your shot (carry or total) distance after the shot.

What is Practice Swing Mode on the SC200 Plus launch monitor?

Practice Swing Mode on the SC200 Plus launch monitor is the swing speed indication measure during practice swing and announced by voice output. Only "Swing Speed" is displayed in Practice Swing mode.

What kind of distance does the Swing Caddie measure?

Swing Caddie measures Carry Distance and estimates rollout for Total Distance.


MySwingCaddie App FAQs

Can I use the app with both the SC300i and the SC200 Plus golf launch monitors?

No. Only the more advanced Swing Caddie SC300i launch monitor can be used with the MySwingCaddie app for added features through a Bluetooth connection when you download the Swing Caddie app to your phone. The SC200 Plus does not have Bluetooth technology and cannot be connected to your phone or used with the app.

What is the app that I can use with my Swing Caddie SC300i?

You will need to download the MySwingCaddie app in Google Play or on the App Store. Be sure you download the MySwingCaddie app for your Swing Caddie and not the MyVoiceCaddie app.

Is the Swing Caddie app free?

Yes! The Swing Caddie app is free!

What can I do with the Swing Caddie app for my Swing Caddie SC300i?

The MySwingCaddie app went through many upgrades in 2021 and now offers:

    • Social login with Google, Facebook, or Apple
    • A variety of modes for a variety of practice
    • Instant feedback for all data points
    • Recording of your swing for in-depth analysis
    • Simple view of your stats
    • A Target Mode for fun scoring your shots
    • Multiple ways to review and understand your data
    • Shot video recording with data overlay
    • The app also calculates spin rate for you

Is the MySwingCaddie app easy to set up?

Yes. Be sure to set up your app at home before heading out to use your new SC300i golf launch monitor. You don’t want to be fumbling with firmware updates or entering the loft for each club while you’re on the driving range. Here are some quick tips:

  1. When the app asks for your user ID, enter the email you used to register your Swing Caddie. Also, you can use a social login.
  2. A firmware update may be required, which could take about 10 minutes.
  3. You will need to manually enter the loft of each club.
  4.  

Once you’re set up, the app is pretty straightforward.

If I have a SC300 instead of the Swing Caddie SC300i, can I get all the new features of the Swing Caddie app?

Absolutely! Download the app to your device from either Google Play or the App Store to get started. If you already have an older version of the app, update it to get the new version. We recommend you do updates before you go out on the range, as firmware updates can take several minutes. But they are worth it, as they improve your experience!

How do I connect my Swing Caddie SC300i unit to the app?

It's simple. First make sure you have the MySwingCaddie app downloaded, and NOT the Voice Caddie app.

Next you will need to establish a Bluetooth connection between your SC300i golf launch monitor and your mobile device, by following these steps:

    1. Turn on the SC300i
    2. Open the app on your device
    3. Select the Bluetooth icon on the app
    4. Choose SC330i
    5. The Bluetooth should be enabled when you see the Bluetooth icon at the top of the SC300i unit.

What are the key features in Practice Mode on the Swing Caddie app?

The key features of Practice Mode in the MySwingCaddie app include:

  • Real-time feedback with shots with graph
  • Distance, Launch Angle, Apex, Ball Speed, Swing Speed, Smash Factor, and Spin Rate

What are the key features in Target Mode on the Swing Caddie app?

The key features of Target Mode (irons and wedges only) in the MySwingCaddie app include:

  • Practice for precise target distance
  • Scoring for each shot
  • Target range (15 yards to 195 yards)

What does Video Record/Playback on the Swing Caddie app do?

The Video Record and Playback on the MySwingCaddie app allows you to record your swing and play it back, and provides shot data from stored video.

What kind of statistics and analysis do I get with the Swing Caddie app?

With the MySwingCaddie app you get shot analysis by club and by date range and stats by mode (practice and target).


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